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Privacy Policy

Last updated: July 7, 2026

This Privacy Policy explains what information PointsPaid ("we", "us") collects when you use pointspaid.com or contact us, and how that information is used.

1. Information we collect

When you submit our quote form or message us on WhatsApp, we may collect:

  • Your name and WhatsApp/phone number
  • Which points program(s) you hold and approximate balance
  • Any additional notes you choose to share (e.g. card types, timeline)

We do not ask for or store your bank login credentials, card numbers, or account passwords at any point. Bookings are always completed by you, directly in your own bank or airline portal.

2. How we use your information

  • To respond to your inquiry and provide a quote
  • To match your points balance to an available booking
  • To coordinate payment once a transaction is confirmed
  • To follow up about future transactions, if you choose to work with us again

3. How your information is stored

Quote form submissions are processed through Formspree, a third-party form service, and WhatsApp messages are stored within WhatsApp/Meta's messaging infrastructure. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data retention

We retain your information for as long as reasonably necessary to complete transactions and maintain records for our own business purposes. You may request deletion of your information at any time by contacting us.

5. Your choices

You can ask us to correct, update, or delete the information we hold about you by messaging us on WhatsApp. We will respond to reasonable requests within a reasonable timeframe.

6. Analytics

This site uses Vercel Web Analytics to understand aggregate visitor traffic. This data is anonymized and is not linked to the personal information you submit through our forms.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact us

Questions about this policy? Message us on WhatsApp.

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© 2026 PointsPaid. All rights reserved.

PointsPaid is an independent service and is not affiliated with, endorsed by, or sponsored by American Express, JPMorgan Chase, HSBC, United Airlines, Delta Air Lines, American Airlines, or any other financial institution or airline. Points are redeemed through each cardholder's own official portal in accordance with the relevant program's terms. Rates are indicative and subject to change based on market conditions and booking availability. Earnings projections are estimates only and not a guarantee of income.